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“There is no alternative to digital transformation. Visionary companies will carve out new strategic options for themselves – those that don’t adapt will fail.”

Jeff Bezos, Founder of Amazon
  • Professional Certificate
  • Beginner-friendly Curriculum
  • 100% Online, Live Guided Learning
  • Earn A Certification In Just 8 Lessons
  • Learn Hands-On, Industry Relevant Skills
SCHOOL YEAR

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Digital Transformation Course Fees

Course Fees: USD$4,500

Lesson 1 (Digital Transformation Course)
  • Course introduction
  • What is Digital Transformation?
  • Why is Digital Transformation important?
  • Technologies that enable digital transformation
  • Disruptive power of innovation
  • States of disruption
Lesson 2 (Digital Transformation Course)
  • Digital channels
  • Benefits of Digital Channels for Customers and Businesses
  • What are the Digital channel challenges
  • 4 main areas of digital transformation
Lesson 3 (Digital Transformation Course)
  • Quick introduction to understanding the customer experience
  • Understand the importance of The Customer Journey in Digital Transformation
  • Identifying gaps and business problems, by first understanding the Customer Journey
  • How to build a Customer Journey Map
  • Types of Customer Journey Maps
Lesson 4 (Digital Transformation Course)
  • Quick introduction to Design Thinking
  • Applying Design Thinking to accelerate digital transformation
  • Building a culture to encourage Design Thinking
  • 5 Stages of Design Thinking to identify problems and solution
Lesson 5 (Digital Transformation Course)
  • Digital Business Model
  • Business Strategy and Digital Transformation
  • 6 Steps to Digital Transformation Strategy
  • Value creation and KPI of digital initiative
  • Technology options for Digital Transformation
  • Digital Transformation Platform and SG Open Innovation Platform
Lesson 6 (Digital Transformation Course)
  • Introduction to Agile mindset, practice, values and methodologies
  • Key components of Agile project management
  • The Agile Roadmap
  • Agile for Digital Transformation
Lesson 7 (Digital Transformation Course)
  • Change in organisation ecosystem
  • Understand the management of the complex network of stakeholders and teams
  • Governance and security in Digital Transformation
  • Cybersecurity in Digital Transformation
  • Data risks and privacy in Digital Transformation
  • Digital governance framework
Lesson 8 (Digital Transformation Course)
  • The Digital Organisation
  • Barriers/Challenges to Digital Transformation
  • Digital Organisation Culture
  • Demand for Talent

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